Learn what customers want
Capture declared preferences in conversation to enrich the attributes in your customer profiles.
Marketing automation
Klaviyo + Merx
Turn preferences and intent from conversations into more personal lifecycle marketing.
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Better together
Better conversations. More relevant journeys.
Connect Merx with Klaviyo to make the things customers tell you useful across your marketing. Bring conversational insight into your customer profiles and coordinate WhatsApp with your wider lifecycle strategy.
Explore what’s possible
Build more useful segments
Use customer interests and intent to inform how you group and engage your audience.
Connect your channels
Design WhatsApp conversations alongside your email and lifecycle journeys.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Klaviyo setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
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Marketing automation
Bloomreach
Add the voice of your customer to the data behind your personalised experiences.
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Marketing automation
Braze
Connect two-way conversations with the customer engagement journeys you already run.
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Marketing automation
Ometria
Make what customers tell you part of your retail marketing strategy.
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