Capture declared preferences
Learn directly from customers about their interests, needs and intentions.
Marketing automation
Bloomreach + Merx
Add the voice of your customer to the data behind your personalised experiences.
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Better together
Personalisation starts with listening.
Bring Merx conversations into your Bloomreach strategy. Connect what customers tell you with the data you already use to understand them, so your next interaction can feel more considered and relevant.
Explore what’s possible
Inform personalisation
Make conversational insight part of the customer context behind your marketing experiences.
Extend your journeys
Explore where a two-way conversation can add value to your existing engagement programmes.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Bloomreach setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
Talk to us about BloomreachKeep connecting your stack
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Marketing automation
Klaviyo
Turn preferences and intent from conversations into more personal lifecycle marketing.
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Marketing automation
Braze
Connect two-way conversations with the customer engagement journeys you already run.
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Marketing automation
Ometria
Make what customers tell you part of your retail marketing strategy.
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