Enrich engagement data
Make the preferences customers share part of your wider understanding of their needs.
Marketing automation
Braze + Merx
Connect two-way conversations with the customer engagement journeys you already run.
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Better together
Let your customer journeys become conversations.
Connect Merx and Braze to bring conversational preferences and intent into your engagement strategy. Give customers a way to answer back, and make those answers useful in the journeys that follow.
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Coordinate customer journeys
Plan conversational touchpoints alongside the channels and programmes managed in Braze.
Act on customer intent
Use what customers tell you to inform more relevant follow-up experiences.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Braze setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
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Marketing automation
Klaviyo
Turn preferences and intent from conversations into more personal lifecycle marketing.
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Marketing automation
Bloomreach
Add the voice of your customer to the data behind your personalised experiences.
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Marketing automation
Ometria
Make what customers tell you part of your retail marketing strategy.
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