Invite honest feedback
Design a neutral review invitation for customers after a relevant interaction with your business.
Reviews & feedback
Google Reviews + Merx
Make customer feedback part of a thoughtful post-purchase conversation.
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Better together
Give every customer a way to share their experience.
Explore how Merx can support your Google Reviews journey. Plan a consistent approach to inviting honest feedback and helping customers find your review page after a purchase or visit.
Explore what’s possible
Make the next step clear
Guide customers to the correct Google review page for your business or location.
Keep listening
Give customers a clear route to your team when they have questions or need further help.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Google Reviews setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
Talk to us about Google ReviewsKeep connecting your stack
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CRM & customer data
Salesforce CRM
Bring customer conversations into your CRM, and CRM context into every conversation.
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eCommerce
Shopify
Connect your store with conversations that help shoppers discover, decide, and come back.
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Marketing automation
Klaviyo
Turn preferences and intent from conversations into more personal lifecycle marketing.
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