Support product discovery
Help customers explore your catalogue through conversations about their preferences and needs.
eCommerce
Salesforce Commerce Cloud + Merx
Bring your Salesforce commerce experience into every shopping conversation.
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Better together
Enterprise commerce that feels personal.
Explore Merx with Salesforce Commerce Cloud to connect your storefront and conversational customer journeys. Start with the product, customer and shopping context that will help people make confident purchase decisions.
Explore what’s possible
Connect store context
Map the commerce information that your conversational experience needs to stay relevant.
Build lasting relationships
Design the next conversation after purchase as part of your wider customer lifecycle.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Salesforce Commerce Cloud setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
Talk to us about Salesforce Commerce CloudKeep connecting your stack
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eCommerce
Shopify
Connect your store with conversations that help shoppers discover, decide, and come back.
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eCommerce
Adobe
Bring conversational commerce into your wider Adobe customer experience strategy.
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eCommerce
SAP
Connect customer conversations with the enterprise systems behind your retail business.
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