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eCommerce

SAP + Merx

Connect customer conversations with the enterprise systems behind your retail business.

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Better together

Enterprise commerce, with a personal touch.

Explore a Merx connection built around your SAP landscape. Bring your commerce and customer experience teams together to identify the information and workflows that would make conversations more useful for shoppers.

Explore what’s possible

01

Connect your commerce journey

Map the retail touchpoints where a customer conversation can support discovery and purchase.

02

Put context to work

Identify the customer and commerce information needed to personalise those interactions.

03

Fit your architecture

Scope data flows with your technical team around the SAP products and processes you use.

Let’s make it work for you

Your stack. Your customer journey.

We’ll walk through your SAP setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.

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