Enrich relationship context
Identify the preferences and intentions from conversations that matter to your CRM users.
CRM & customer data
Microsoft Dynamics 365 + Merx
Bring conversational insight into your Microsoft Dynamics customer strategy.
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Better together
Connect conversations with the bigger customer picture.
Explore Merx alongside Microsoft Dynamics 365 to connect your customer conversations and CRM strategy. Scope the relevant applications, data and workflows around the relationships your team manages.
Explore what’s possible
Align sales and service
Plan how customer context should support the teams responsible for the next interaction.
Fit your Dynamics setup
Map your conversational journeys to the Dynamics applications and processes your organisation uses.
Let’s make it work for you
Your stack. Your customer journey.
We’ll walk through your Microsoft Dynamics 365 setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.
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CRM & customer data
Salesforce CRM
Bring customer conversations into your CRM, and CRM context into every conversation.
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CRM & customer data
HubSpot
Connect conversational insight with the relationships your team manages in HubSpot.
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eCommerce
Shopify
Connect your store with conversations that help shoppers discover, decide, and come back.
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