New: Meet the Merx AI agents built for enterprise retail.Learn more

eCommerce

BigCommerce + Merx

Connect your BigCommerce store with conversations across the shopping journey.

Book a demo

Better together

Make your commerce experience conversational.

Bring Merx into your BigCommerce customer journey. Explore how store context and customer preferences can support useful conversations, from discovering the right product to returning for another purchase.

Explore what’s possible

01

Help shoppers find their fit

Use questions and answers to understand what a shopper is looking for in your range.

02

Connect commerce context

Map the catalogue and customer information needed to support your conversational journeys.

03

Build repeat engagement

Design post-purchase conversations around customer interests and future needs.

Let’s make it work for you

Your stack. Your customer journey.

We’ll walk through your BigCommerce setup, the data you want to connect, and the journeys you want to build. Available capabilities and setup depend on the products and configuration you use.

Talk to us about BigCommerce

Your privacy choices

We use optional analytics to improve this website. The HubSpot booking calendar loads only with your permission. You can change your choice at any time. How we use cookies and storage

Privacy settings

Necessary storage remembers these choices for up to six months. Optional services stay off unless you allow them.

Read about these services